Crowd Business Event List

Attention: SAP Field Service Management documentation is now available at the SAP Help Portal. On 31 December 2020, docs.coresystems will no longer be available. Until that time, documentation will NOT be updated in docs.coresystems.

Here is the list of all business events relevant to Crowd:

Business Event Name Description  
ActivityAcceptedEvent The event will be triggered when partner manager accepts the assignment.
  • activityId
  • partnerCode
  • partnerName
  • technicianName
  • partnerExternalId
  • partnerId
  • technicianId
ActivityCancelledEvent The event will be triggered when crowd owner cancels the activity assigned to partner. activityId
ActivityConfirmedEvent The event will be triggered when crowd owner confirms the partner assignment.
  • activityId
  • partnerCode
  • partnerName
  • technicianName
  • partnerExternalId
  • partnerId
  • technicianId
ActivityNotifiedEvent The event will be triggered when when crowd owner notifies parther the assignment.
  • activityId
  • acceptUrl
  • partnerCode
  • partnerName
  • rejectUrl
  • technicianName
  • partnerExternalId
  • partnerId
  • technicianId
ActivityRejectedEvent The event will be triggered when partner manager rejects the assignment.
  • activityId
  • partnerCode
  • partnerName
  • technicianName
  • partnerExternalId
  • partnerId
  • technicianId
ActivityTimeoutEvent The event will be triggered when the partner assignment is timeout (partner doesn’t respond the assignment within timeout period.
  • activityId
  • partnerCode
  • partnerName
  • technicianName
  • partnerExternalId
  • partnerId
  • technicianId
DocumentsWillExpireDetailedEvent The event will be triggered two times per day. partnerId[{documentId,AttachmentId}]
PartnerActivityReleasedEvent The event will be triggered when partner manager releases the assignment to partner technician.
  • activityId
  • technicianId
PartnerInvitedEvent The event will be triggered when crowd owner invites new partner.
  • secureHash
  • contactEmail
  • email
  • partnerRegistrationUrl
PartnerRegisteredEvent The event will be triggered when partner manager is registered in crowd.
  • lastName
  • firstName
  • accountName
  • partnerPortalUrl
  • partnerExternalId
  • username
  • email
PartnerStatusChangedEvent The event will be triggered when crowd owner change partner’s status.
  • businessPartnerId
  • partnerStatusNewName
  • partnerStatusOldId
  • personId
  • partnerStatusOldName
  • partnerStatusNewId
PartnerTerminationRequestedEvent The event will be triggered when partner manager request partnership termination via partner portal.
  • requestTime
  • partnerCode
  • partnerName
  • requestingPersonId