End of Service Announcement for FSM Silverlight Applications


Attention: SAP Field Service Management documentation is now available at the SAP Help Portal. On 31 December 2020, docs.coresystems will no longer be available. Until that time, documentation will NOT be updated in docs.coresystems.

Overview

It’s been a few years since we first introduced the SAP Field Service Management clients that we all use today and where we continue to invest in higher availability, scalability, and performance as well as on functionality enhancements while the old Silverlight applications were put out of maintenance at one point.

As previously announced, on 1 June 2020 all applications running on Azure will be permanently discontinued.

This includes:

  • my.coresuite.com
  • checklist.coresuite.com
  • mobileclient.coresuite.com
  • resourceplanner.coresuite.com

Functions supported by these applications are now available in the SAP Field Service Management application.


Availability in SAP Field Service Management

Functionalities that were available in these apps and services are now available directly in SAP Field Service Management:

Function Location in SAP Field Service Management Navigation
Activity Settings Screen available in Planning and Dispatching app Planning and Dispatching > Settings > Activity
Web Containers Screen available in Administration app Admin > Account > Company > Web Containers
Company Information Details are added to the Company screen in Admin app Admin > Account > Company
ERP Errors Configured via the ERP errors company settings in Admin app Admin > Account > Company > Company Settings
Sequence Settings Disabling sequence to be done via API  
File library DEPRECATED  
Technician Sorting Available in Planning and Dispatching app Planning and Dispatching > Planning Board > Right-click on Technician column
Planning Scenarios Available in Planning and Dispatching app Planning and Dispatching > Settings > Planning Scenarios
Offline Report Settings Available in Analytics & Reporting App Analytics & Reporting > Reports > Offline Report Settings

Guidance for adjusting in FSM the templates created in the checklist designer Silverlight app can be found on our wiki page.