Release Strategy & Preview Program Intro The following is a description of how we handle new releases of the Coresystems FSM Product. Coresystems FSM is a SaaS-based product, and all our customers use the same version. We make the distinction between two types of product changes: Minor Changes in functionality, enhancements, & bug fixes: these changes are usually directly deployed and released without advanced notification. Such changes are listed in our changelog Major Changes and/or changes impacting the usage of an existing functionality: such changes undergo a “preview program” before being released publicly. The Preview Program (see details below) helps you to adapt and provide us feedback, and any feature part of this program is announced at least two weeks in advance. The following figure depicts the life cycle of a Product Change. Preparing for Changes with Preview Program Changes in the behavior of the Product and larger new features are available for users who opt to use the “Preview Program”. To know which feature is available in our feature program, consult the preview program under Release Preview. To register to the “Preview Program”, log into your Coresystems account, and navigate to the Workforce Management App. Under the menu on the Top Right corner, click ⋮, choose the “Preview Program” option, and follow the instructions. Release Timeline The following are the official release dates for 2018: 27-February: “Aletschhorn” Release 29-May: “Bellavista” Release 28 of August: “Castor” Release 27 of November: “Dent Blanche” Release To be notified of upcoming releases, please register to our Product Announcement by following the Product Announcement page here. You can also regularly consult the Release Notes page, if you want to stay up to date on what we’ve released in the last version.