Integrate SAP CRM with SAP Field Service Management


Attention: SAP Field Service Management documentation is now available at the SAP Help Portal. On 31 December 2020, docs.coresystems will no longer be available. Until that time, documentation will NOT be updated in docs.coresystems.

Intro

You can integrate SAP Field Service Management with SAP CRM to optimize your field service processes. The integration ensures a seamless, fast, and flexible delivery of field services, and therefore helps you to provide more efficient customer services.

For information on configuring and integrating SAP CRM and SAP Field Service Management via SAP Cloud Platform, refer to the following:

SAP CRM-FSM Integration