Functional Differences between iOS and Windows

Last updated: 15 May 2019

In a Nutshell

The following is an overview of the functional differences between the iOS and Windows SAP Field Service Management applications:

Functionality Details iOS Windows Client
Business Partners
- Sort By Yes No
- Filter By Yes Yes – not yet by team (to be added when the team function is implemented
- Details View - Language Yes No
- Add EMME No Yes
- Create Report No Yes
- Create Lead Yes Yes
- FAB Add button Yes No
Order Date, Resolution Date, Start Date, End Date Yes No
Contacts Yes Yes
- Week View Yes No
- Service Assignment Details Yes Yes
Service Calls
- Filter By Yes Yes – but there is a difference in the order of options and also the Mine is on an other tab
- List View Yes No
- Details View - create Materials Yes No
- create PO Yes No
- Resolution Date Yes No
- Contact Phone No Yes
- Start Date / End Date Yes No
- All EMME number Yes No
- Filters - Category, Person, Status, related objectDifferences on the 2 clients for the filter by responsible / create person Yes Yes
- Sort by Create Date, Last Changed, Description, Template Name / Revision / Description> Missing on iOS No Yes
- Detail View - Chapter View Yes Yes
- PDF Report View (incl. Offline PDF generation) Yes No (planned)
- Configure action menu Yes No (planned)
- View Report Yes Yes
- Duplicate Yes Yes
- Export PDF offline for closed checklist No Yes (planned to be removed as this offline report is not maintained any longer)
- Create new version of closed checklist No Yes (planned to be removed as it is replaced with Duplicate)
- Finish chapter before closing checklist Yes No
Item & Stock
-Details View - Last Update Yes No
- Stock Information Yes Yes
- Item Type (Sales Item, Serial Number Item, Purchase Item, Inventory Item - fields) Yes Yes
- Sort By Yes No
- Details View - reports button No Yes
Sales Orders
- Details View - Items -> Info: Sales item, Serial number item, Purchase item and Inventory Item Yes Yes
- Edit Screen - Currency Yes Yes
- Edit Screen - Currency Yes Yes
Purchase Orders Yes No
Approvals Yes No
File Library No No
Work Time
- Add screen - Repeat Option Yes No
- Stopwatch Yes No
- Add screen - Stopwatch Yes No
Expenses & Materials
- Filters - Type and Status No Yes
- Views - On iOS there are Mine, Week, All and for Mine and All there are also calendars displayed
- On Windows There are Calendar, Mine, All. The Calendar is displayed only on Calendar view
- Create Materials Yes No
- Details View - Create person Yes Yes
- Business Partner No Yes
- Details View - Create person Yes Yes
- Business Partner No Yes
- Create Material - Item -> Sort By Yes Yes
Incidents Missing on Windows Yes No
UDF Meta Groups Yes No
- View Online Reports Yes Yes