Approvals


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In a Nutshell

The Approvals module is used in conjunction with an Enterprise Resource Planner (such as SAP Business One) and provides an end-user view of pending and processed items (such as Sales Orders and Service Calls) which have a pre-defined approval process in the backend.

The Approvals module consists of two tabs:

  • Pending: items that have not yet been approved.
  • Processed: items that have been processed and are no longer awaiting approval.

When an item from the Pending tab has been selected, users can view item information, such as:

  • Document Details
  • Issue Details
  • Approval Details
  • Approval History

Records in the Processed tab display the same information, however, records will include an accepted (“check”) or rejected (“x”) status indicator.