Approvals de en Attention: SAP Field Service Management documentation is now available at the SAP Help Portal. On 31 December 2020, docs.coresystems will no longer be available. Until that time, documentation will NOT be updated in docs.coresystems. In a Nutshell The Approvals module is used in conjunction with an Enterprise Resource Planner (such as SAP Business One) and provides an end-user view of pending and processed items (such as Sales Orders and Service Calls) which have a pre-defined approval process in the backend. The Approvals module consists of two tabs: Pending: items that have not yet been approved. Processed: items that have been processed and are no longer awaiting approval. When an item from the Pending tab has been selected, users can view item information, such as: Document Details Issue Details Approval Details Approval History Records in the Processed tab display the same information, however, records will include an accepted (“check”) or rejected (“x”) status indicator.