Everything You Need to Get from A to Z and Back Again
The Field Service Mobile app is available for the following platforms:
This section covers the Master Data Management feature, used to manage object data, including customer and equipment data.
This section covers the Planning & Dispatching feature, which is used to plan and assign service calls.
This section covers the Smartforms & Intelligent Feedback feature, which is used to create and manage checklists.
This section covers the System Events feature, which is used to monitor and manage cloud connections between the SAP FSM Cloud and ERPs.
This section covers the Admin module, which is used for application administration, including managing companies, business rules and notifications, and SMS billing.
This section covers the Analytics & Reporting module, which is used to manage and create dashboard reports.
See a Service Call from Beginning to End
See the Service Call Lifecycle in SAP Field Service Management
See how Planning & Dispatching is used to create and release service calls to the mobile application
See how the Smartforms & Intelligent Feedback app is used to create checklists that can then be used for service calls and activities
Take the Udemy SAP Field Service Management course