Integrating SAP IAS SAML 2.0 with Field Service Management

Attention: SAP Field Service Management documentation is now available at the SAP Help Portal. On 31 December 2020, docs.coresystems will no longer be available. Until that time, documentation will NOT be updated in docs.coresystems.


The following is an overview of how you can integrate with SAP IAS SAML 2.0.

1. Get the SAML 2.0 IdP configuration from your IAS Tenant

To obtain the SAML 2.0 IdP information, please refer to the following guide

1.1 Access the tenant’s adminstration console for SAP Cloud Platform Identity Authentication service by using the console’s URL.

Attention: The URL has a https://<tenantID> pattern.

1.2 Select the Tenant Settings option.

1.3 Select the SAML 2.0 Configuration option. The SAML 2.0 Configuration page that is displayed contains the name of the identity provider, its endpoints, and its signing certificate. 1.4 Download the identity provider’s metadata by selecting the Download Metadata option.

2. Enter Metafile Data into FSM Admin Application

Next, you will enter all information from the Metadata file in the FSM Admin Application for your Account, as described in section 4.1 of the following guide.

3. Add FSM as Application in IAS Tenant

Next, you will add FSM as an application in your IAS tenant by completing the following:

3.1 Go to Applications.

3.2 Add a new Application.

3.3 Go to SAML 2.0 Configuration.

3.4 Upload the metadata file of your coresystems FSM account (Get the metadata like this:[ACCOUNT NAME]/metadata ).

3.5 Save the SAML 2.0 Configuration.

3.6 Go to Name ID Attribute.

3.7 Select E-Mail.

3.8 Save the Name ID Attribute.