Customer Self-Service User Types In a Nutshell In Coresystems Now there are two types of users: Cloud User A cloud user can access the admin features of Now and pair QR codes for items and equipment. A cloud user must have the SUPERUSER role assigned to them (see prerequisities section below). Portal User A portal user is similar to a business partner contact. A portal user can then be created at Now > Admin > User Management. Cloud User Prerequisites In order to assign portal users, you must have SUPERUSER rights. To assign a cloud user SUPERUSER rights, complete the following: Note: You must have ADMIN rights to complete the following step. From Admin, navigate to the User tab: Select the user record you wish to assign the superuser role. Select the EDIT button on the User record view. In the Roles field, you can now select the SUPERUSER option. Save changes when complete. Configuring Now After receiving SUPERUSER rights, a cloud user can then access the administration functions of Coresystems Now. Refer to the following guide for information on available settings. Portal User Creating Portal User Account A portal user can be created by selecting the create new option in the Portal Users tab and entering the required information.