Push Notifications in Planning and Dispatching


Intro

Push notifications are supported in the Planning and Dispatching application. A push notification could for, example, be used if/when an activity has exceeded its due date and prompt the Planner to take action.

Please note the following

  • Push notifications displayed in the Planning and Dispatching app are NOT user-specific
  • Push notifications are displayed to all users with access to the Planning and Dispatching app for the given company

Configuration

Company Setting

In order to display push notifications in the Planning and Dispatching app, the following company setting must be enabled at Admin > Company > Company Settings:

Company Setting Required Value Impact
CoreSystems.CoreSystemsFSM.WFM.Notifications.Enabled TRUE When TRUE, push notifications will display in the Planning and Dispatching app.


Push Notifications via Business Rule

Using a business rule, you can define the triggers that generate push notifications that are displayed in the Planning and Dispatching app.