Push Notifications in Planning and Dispatching

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Intro

Push notifications are supported in the Planning and Dispatching application. A push notification could for, example, be used if/when an activity has exceeded its due date and prompt the Planner to take action.

Please note the following

  • Push notifications displayed in the Planning and Dispatching app are NOT user-specific
  • Push notifications are displayed to all users with access to the Planning and Dispatching app for the given company

Configuration

Company Setting

ATTENTION: if using Shell, the CoreSystems.CoreSystemsFSM.WFM.Notifications.Enabled company setting is NOT required.

In order to display push notifications in the Planning and Dispatching app, the following company setting must be enabled at Admin > Company > Company Settings:

Company Setting Required Value Impact
CoreSystems.CoreSystemsFSM.WFM.Notifications.Enabled TRUE When TRUE, push notifications will display in the Planning and Dispatching app.


Push Notifications via Business Rule

Using a business rule, you can define the triggers that generate push notifications that are displayed in the Planning and Dispatching app.